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No “I” in TEAM

No “I” in TEAM

VLC

Hello all and welcome to Team Week here at VLC! What? Nobody told you? That’s ok, here is the weekly goal: Dress in 70’s clothes all week, shiny gold clothing get’s extra points.

Ok, just kidding on the 70’s clothing.

But it is team week, kind of. Here at VLC, it seems every week is team week. In addition to each person’s everyday tasks, every week:

  • Barry encourages each person to improve through failure and success.
  • Sheryl listens to our ideas on how to make Gateway more helpful.
  • Jannell and Patrice are always willing to use their expertise to help others with challenges.
  • Emily helps guide us with her unique knowledge of accounting and VLC procedures.
  • Doug offers ideas on how to make a process more efficient.
  • Michelle uses teachable moments to guide others and point out issues.
  • Christina and Jan do whatever is needed to support many people through our broad spectrum of our services.
  • Ryan keeps drivers connected, so that our whole team can benefit from the data.
  • Carrie Ann offers her kind words but also reminds us of the 7 P’s.
  • Diane consistently looks for ways to align accounting and operation procedures to better our organization.

As the saying goes, there is no “I” in TEAM. But I am honored to be part of this team…a team dedicated to helping customers get on the road and stay there. As good a team as we are, there is always room for improvement, so consider these questions as we dive into the third week of February:

  • What is your key role in this team?
  • What are the top 3 character traits that you believe every teammate should bring to an organization?
  • Of those top 3, which do you think you need to work on most?

Enjoy today’s kickoff and have a great week!

Be well,

Chuck Ross

John Maxwell Certified Coach, Trainer, Speaker, and DISC consultant

chuckross.net

Author: Change? Whiskey Tango Foxtrot!?

530-277-6161

“They themselves are makers of themselves.” James Allen

A Reminder

A Reminder

VLC

I hope you all had an amazing weekend and got out to enjoy the sun a bit! We had our kids over for my daughter’s 17th birthday and I heard a story from my stepson, Jack. He mentioned that a person in their community was ranting about how horses should be the only ones allowed on the local trails and that mountain bikers and hikers should not use them.

This actually reminded me of the second training I did with VLC: 2 Minutes with Ham. Our automatic reactions start with our past. Our past dictates how we see things, and any stimulus we don’t want is automatically rejected…like bikes and hikers on trails.

If we decide that we want to change, our subconscious reminds us that it wants control by causing fear, anxiety, anger, and doubt.

I bring this up because we are moving ahead with several trainings that we have been discussing. At some point during these trainings, there will be frustration, anxiety, and doubt. At some point, people may want to just keep things the way they are. Here’s another reminder: Our subconscious prefers to keep things the same.

Fear not, we are not going to turn everything on end. But, we owe it to the success of VLC to evaluate how we function, so that we can improve how we function.

What areas of learning do you automatically reject?

In what ways does your subconscious mind guide you toward your comfort zone?

Incidentally, my wife and I were walking in Empire Mine on Sunday and we viewed a mountain biker stop his bike when he saw several horses approaching. They thanked him but said their horses were used to bikes. He said “Have a great ride!” and they mirrored his sentiment.

Sometimes holding onto old habits and preconceived notions gets in the way of positive steps forward.

Have a great week!

Chuck Ross

John Maxwell Certified Coach, Trainer, Speaker, and DISC consultant

chuckross.net

Author: Change? Whiskey Tango Foxtrot!?

530-277-6161

2021 VLC Kickoff

2021 VLC Kickoff

VLC

Each year in February, VLC conducts a kickoff meeting to set the stage for upcoming goals and initiatives. Elite level customer service is our focus. Because of this, we guide our actions through the lens of our core values: Committed, Connecting, Caring, and Capable.

This year’s kickoff will take a close look at where we have been. This allows us to see where we currently are, and where we wish to go with our organization. Building on our past ideas of Improved Mindset and “Extreme Ownership”, we are now moving toward organizing our company to prepare for the growth we see ahead.

This year we will be implementing the Entrepreneurial Operating System (EOS) as a way to more clearly organize our company’s structure. The EOS system encourages using the company’s vision as a path to strategic planning. These concepts, introduced in the books Rocket Fuel and Traction, provide a springboard for moving all employees in the same direction, allowing increased transparency, accountability, and focus.

 

Vehicle Licensing Consultants

A virtual Projects, LLC Company

Fleet and Driver Compliance | Fleet Tracking Software

530.384.3884

Great

Great

VLC

Last week, I talked a little about the idea that being great is a matter of choice, of making the decision to be so. But, what exactly is “great?” One of the best examples of a person taking their job to the great level is Fred from the book The Fred Factor. The book was written by Mark Sanborn in 2004, but the idea of being great is still as real and wonderful and rare as it was back then.

Fred was a postman who went beyond in many ways. He knew every family on his route and offered extraordinary service to them all. For example, when Fred realized Sanborn’s job required extensive travel, he came up with a plan to keep the mail safe until his return. What’s more is that this was not some isolated occurrence. Fred delivered (no pun intended) day in and day out…week after week, year after year.

Here are just a few of the great things I have seen from you:

  • Working longer than contract hours to complete work.
  • Making sure your work is mistake free
  • Striving to lower work order numbers
  • Responding in a positive way to a tough situation
  • Learning from mistakes and taking steps to not make them again

That said, greatness is not a one and done act. It comes from consistently going beyond “good enough.” Truly, we all have room for improvement. “Extreme Ownership” and “Relentlessly pursuing our client’s goals” are just synonyms for great. They are 2 of the ways VLC employees can achieve great. So go after it…be a Fred!

What are two areas in which you work to be great consistently every day?

What are two areas you feel you are good, but not great? What would it take to make those areas great?

Remember, moving the needle just a little in the right direction is still movement.

Let’s have a great week!

Chuck Ross

John Maxwell Certified Coach, Trainer, Speaker, and DISC consultant

chuckross.net

Author: Change? Whiskey Tango Foxtrot!?

530-277-6161

“They themselves are makers of themselves.” James Allen

Geotab GO RUGGED

Geotab GO RUGGED

Geotab

The Geotab GO RUGGED was designed to be used outdoors. It can handle harsh environmental conditions on the work site such as ice, heat and dust. Where your Geotab-connected vehicles meet rugged terrain and weather, consider Geotab GO RUGGED.

Besides the elements, your heavy equipment and vehicles come with grease, dirt and often high pressure washing. This version of Geotab is rated to IP67 for protection against intrusion by liquids and solids.

GO RUGGED has the same advanced GPS technology as the Geotab GO device, with the added benefit of being designed to the IP67 standard, which is the international standard for protection against intrusion of solids, dust, contact, and water. It is rugged and reliable, with support for most engine protocols.

KEY FEATURES OF GO RUGGED:

  • Built to IP67 standards
  • Rugged polycarbonate/ABS housing resists impact, water and humidity
  • Extra cable for external installation away from the diagnostic port
  • Supports Geotab IOX expanders with a custom IOX harness
  • GPS technology, g-force monitoring, and engine and battery health assessment

GO RUGGED operates in temperatures from -40 to +85 °C. Because of this the device meets SAE J1455 standard for thermal shock, mechanical vibration, operational shock, and humidity.

If your job site is rugged, then your telematics device should be also. GO RUGGED and bring the benefit of GPS tracking to your off-road fleet.

Call or email us with any questions.

Vehicle Licensing Consultants

A virtual Projects, LLC Company

Fleet and Driver Compliance | Fleet Tracking Software

530.384.3884