careers at vlc

Current Positions Available

Customer Service Specialist

Position: Full Time in person

We are hiring Superheroes saving the day for our customers.

Ready to make a difference?

You will be part of a cohesive, friendly team helping our trucking customers achieve and maintain compliance.

Established in 2000, VLC is a fast-growing company who utilizes technology to provide elite customer service. Our three anchors: friendly, knowledgeable and simple ground us while our vision propels us supporting continued double-digit growth

As a Superhero in training, you will receive excellent guidance and have opportunities to grow at your own pace.

Read more

Required Skills:

  • Advanced in MS Excel
  • Proficient in MS Word and Power Point
  • Strong Communication Skills – verbal and non-verbal
  • Customer Service Skills
  • Computer Skills
  • Technical Support Skills

Job Responsibilities:

  • Provide software support
  • Uncover customer challenges and providing solutions
  • Following up with prospective customers
  • Prepare and process DMV applications
  • Audit reports and forms for accuracy
  • Collaborate with team members to solve issues
  • Internet researching (DMV, FMCSA) to solve issues
  • Effectively convey strengths and benefits of our solutions
  • Training customers how to use technology
  • Consult on DMV & FMCSA related questions
  • Simplify the Ridiculous, both internally and externally

Employee Traits:

  • Happy Team Attitude
  • Critical thinker & problem solver
  • Internet research and analysis
  • Strong computer and telephone skills
  • Natural Customer Service skills
  • Detail oriented

Background and Experience

  • 4-year degree preferred
  • 4-year office / computer experience
  • Experience in Commercial Transportation a plus
  • DMV experience a plus
  • Bilingual in Spanish is a plus

    530.637.1696

    Give us a call

    530.820.3763

    Fax

    800.560.4173

    24/7 Geotab support

    M-F: 9am – 5pm

    Sat – Sun: Closed

    2390 Lindbergh St. Suite 200

    Auburn, CA 95602

    VLC testimonials

    Employment Application

      Are you willing to re-locate?

      Desired Position

      Transportation Industry Experience

      Highest Education Level

      Employment Application

        Are you willing to re-locate?

        Desired Position

        Transportation Industry Experience

        Highest Education Level

         
        About VLC: Who we are | What we do
         
        Partners and Affiliates: Industry leaders
         
        Careers: VLC is NOT just a place to work
         
        Contact Us: Email | Phone | FAX
         
        Testimonials: What clients are saying

        DQMConnect™​ is now live!

        DQMConnect™ is a self-managed software tool designed to meet the growing need to ensure and manage DOT driver qualification files.

         

        CLICK TO LEARN MORE

         
        Interstate: IRP | IFTA | UCR | 2290 | DOT
         
        Tax Reporting: IFTA | OR | NM | KY | NY
         
        Intrastate: PFR | PYR | PTI

        DQMConnect™​ is now live!

        DQMConnect™ is a self-managed software tool designed to meet the growing need to ensure and manage DOT driver qualification files.

         

        CLICK TO LEARN MORE

         
        TripDAWG® Solutions: Sort, manage, push data
         
        Fleet Telematics: Real time fleet tracking
         
        ELD: Powered by Geotab®
         
        Dispatch: Powered by EXTRA®
         
        Dashcams: Powered by Netradyne®
         
        Drivewyze®: Connected truck services
         
        Asset Tracking: GPS asset tracking
         
        OEM: Mixed fleet tracking
         
        Fleet Maintenance: Optimum VRX®

        DQMConnect™​ is now live!

        DQMConnect™ is a self-managed software tool designed to meet the growing need to ensure and manage DOT driver qualification files.

        CLICK TO LEARN MORE