careers at vlc

Current Positions Available

Customer Service Specialist

Position: Full Time in person

We are hiring Superheroes saving the day for our customers.

Ready to make a difference?

You will be part of a cohesive, friendly team helping our trucking customers achieve and maintain compliance.

Established in 2000, VLC is a fast-growing company who utilizes technology to provide elite customer service. Our three anchors: friendly, knowledgeable and simple ground us while our vision propels us supporting continued double-digit growth

As a Superhero in training, you will receive excellent guidance and have opportunities to grow at your own pace.

Skills and Responsibilities

Required Skills:

  • Advanced in MS Excel
  • Proficient in MS Word and Power Point
  • Strong Communication Skills – verbal and non-verbal
  • Customer Service Skills
  • Computer Skills
  • Technical Support Skills

Job Responsibilities:

  • Provide software support
  • Uncover customer challenges and providing solutions
  • Following up with prospective customers
  • Prepare and process DMV applications
  • Audit reports and forms for accuracy
  • Collaborate with team members to solve issues
  • Internet researching (DMV, FMCSA) to solve issues
  • Effectively convey strengths and benefits of our solutions
  • Training customers how to use technology
  • Consult on DMV & FMCSA related questions
  • Simplify the Ridiculous, both internally and externally

Employee Traits:

  • Happy Team Attitude
  • Critical thinker & problem solver
  • Internet research and analysis
  • Strong computer and telephone skills
  • Natural Customer Service skills
  • Detail oriented

Background and Experience

  • 4-year degree preferred
  • 4-year office / computer experience
  • Experience in Commercial Transportation a plus
  • DMV experience a plus
  • Bilingual in Spanish is a plus

    Human Resource Generalist

    We are professional, agile, innovative and our goal is to provide a working environment that embodies our core values: caring, committed, capable, connected. We operate in a holacracy structure enabling self-growth and empowerment.

    Work Environment & Benefits

    Our work environment includes:

    • Modern office setting
    • Healthy snacks provided
    • Growth opportunities
    • Wellness programs

    Benefits

    • Health insurance
    • Paid time off
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Flexible schedule
    • Relocation assistance
    • Flexible spending account
    • Health savings account
    Requirements and Qualifications

    HR Generalist skills and qualifications

    • Knowledge of HR administrative tasks and responsibilities
    • Excellent verbal and written communication skills
    • Problem-solving skills and resourceful thinking
    • Leadership and coaching skills
    • Strong empathy and interpersonal skills
    • Detail-oriented with excellent organizational skills
    • Attention to detail and analytically driven skills

    Role and Responsibility

    • HR Generalists will have a broad scope of responsibilities. These range from hiring and recruiting, onboarding, training, employee benefits and compensation, HR laws and regulations compliance and performance management.
    • Participate in meetings with various members of the Company to discuss new policies, programs and/or recurring workplace issues.
    • Contacting qualified candidates to schedule interviews and conducting interviews with other personnel.
    • Address ethical issues or upcoming programs for employees.
    • Manage workplace issues, guidance, process and procedural, up to and including the transition of employees from the Company

    HR Generalist education and training requirements

    • Team members and customers

    Educational requirements:

    • Preferred: Bachelor’s degree in human resources, business or other related field.
    • Experienced in conducting successful recruitment procedures, and how to take care of all duties related to employee relations.
    • Previous experience in other HR positions, such as HR Assistant, and/or other related experience

    530.637.1696

    Give us a call

    530.820.3763

    Fax

    800.560.4173

    24/7 Geotab support

    M-F: 9am – 5pm

    Sat – Sun: Closed

    2390 Lindbergh St. Suite 200

    Auburn, CA 95602

    VLC testimonials

    Employment Application

      Are you willing to re-locate?

      Desired Position

      Transportation Industry Experience

      Highest Education Level

      Employment Application

        Are you willing to re-locate?

        Desired Position

        Transportation Industry Experience

        Highest Education Level