careers at vlc
Current Positions Available
Customer Service Specialist
Position: Full Time in person
We are hiring Superheroes saving the day for our customers.
Ready to make a difference?
You will be part of a cohesive, friendly team helping our trucking customers achieve and maintain compliance.
Established in 2000, VLC is a fast-growing company who utilizes technology to provide elite customer service. Our three anchors: friendly, knowledgeable and simple ground us while our vision propels us supporting continued double-digit growth
As a Superhero in training, you will receive excellent guidance and have opportunities to grow at your own pace.
Read more
Required Skills:
- Advanced in MS Excel
- Proficient in MS Word and Power Point
- Strong Communication Skills – verbal and non-verbal
- Customer Service Skills
- Computer Skills
- Technical Support Skills
Job Responsibilities:
- Provide software support
- Uncover customer challenges and providing solutions
- Following up with prospective customers
- Prepare and process DMV applications
- Audit reports and forms for accuracy
- Collaborate with team members to solve issues
- Internet researching (DMV, FMCSA) to solve issues
- Effectively convey strengths and benefits of our solutions
- Training customers how to use technology
- Consult on DMV & FMCSA related questions
- Simplify the Ridiculous, both internally and externally
Employee Traits:
- Happy Team Attitude
- Critical thinker & problem solver
- Internet research and analysis
- Strong computer and telephone skills
- Natural Customer Service skills
- Detail oriented
Background and Experience
- 4-year degree preferred
- 4-year office / computer experience
- Experience in Commercial Transportation a plus
- DMV experience a plus
- Bilingual in Spanish is a plus
M-F: 9am – 5pm
Sat – Sun: Closed
2390 Lindbergh St. Suite 200
Auburn, CA 95602
