Working with VLC and the DQM team has been nothing short of outstanding. From day one, their friendly and knowledgeable team has gone above and beyond to ensure that our fleet and drivers remain compliant with ease. Any time we’ve had a question or issue, they’ve been incredibly responsive, resolving matters quickly and efficiently—giving us complete peace of mind in managing our compliance. The modern, user-friendly system makes tracking and maintaining compliance seamless, eliminating the headaches that often come with fleet management. But what truly sets VLC apart is their commitment to their clients—they are always willing to go the extra mile to provide support, guidance, and solutions tailored to our needs. I highly recommend VLC to any fleet looking for a reliable, proactive, and customer-focused compliance partner. Their dedication and expertise have made a significant difference in our operations, and I couldn’t be more grateful for their support!

I would like to say the following: Regarding the Trip Dawg Service team The customer service is spot on – Whenever I call, whatever issue I have – The team responds within minutes. Either having the answer immediately or letting me know they are working on it. The communication is exceptional. If I had to rate customer service from 1 out 10.  10+.

DQMConnect has changed the game for me. The management of applicants is great because we are able to reach out from our DQM database and measure how interested a driver is. Before we were sending packets through email and never knowing if a driver received it. It really keeps everything up to date. From the driver’s end, the experience is great. A driver doesn’t have to go to staples to print out $17 worth of paper work to send back to me

DQM made preparing for the audit very simplistic. It is fantastic you can choose drivers to be audited with a click of a button. Being able to check for expired documents via DQM’s notifications is extremely helpful and a great reminder to update documents before an audit occurs

My experience with DQM has been fantastic. Once you put everything in the program, it’s a one stop shop. Makes it super easy. All the information I need is in there to remain compliant.

I have been using the DQM Connect system provided by Vehicle Licensing Consultants to digitally manage our driver qualification files for almost six months. Transferring our hard files to the DQM Connect system was very simple and quick. The system assures that driver licenses, endorsements and physical examinations are kept current. I feel confident that we are in compliance and if audited by the Department of Transportation or the California Highway Patrol, the system will quickly be able to provide the requested documents. Updating the files whenever there are new driver documents has also been very simple. The system then stores the old documents in a separate archive. Not only is DQM very intuitive, and the people at Vehicle Licensing Consultants have been able to customize the system to fit our particular needs. An unexpected plus from having the system is having the capability to look up and/or download driver documents for non-audit purposes.

I want to thank Doug Nguyen from  VLC for helping me out in completing a brand new Texas IRP account for one of my clients. The set up was challenging, but with Doug’s patience and knowledge we were able to come out ahead. Thank you!

We store documents for customers, have better control of equipment list and tracking of customer projects through-out the office. Being able to find a specific document and email to our customer has saved us a lot of time and paper

Gateway Connect lets me instantly see the status of the work in my office. It’s flexible and easy to use, and makes my office’s workload much easier to manage.  The bonus is that I can see it no matter where I am.”

Our company Highland Wholesale Foods, Inc. – Bridge Transport, have had the privilege of using Vehicle Licensing Consultants for 8 plus years!  We have grown from a one Truck transportation operation to 7 Over the road trucks and a bobtail tractor for restaurant deliveries.  With all of the paperwork and filing that comes along with a trucking company and DOT regulations, we feel at ease knowing that the team at VLC is on our team and always on hand for any questions or concerns that may arise.  We highly recommend their services for any companies that are looking into starting up a trucking division or that just may need help with DOT / DMV filings.  They are a great group of people and will help out tremendously!

When we decided to get into trucking, VLC helped us establish our authority and get started. We’ve grown from 1 truck to over 40 in four years, and VLC has been with us every step of the way. From fixing titles to telematics solutions, VLC has been our go-to solution provider.

We have been with VLC 6 years now and I can’t imagine not having them to work with. They are so knowledgeable about DMV and IRP, they resolve all our issues and are such a joy to work with. We look forward to many more years together!

“On July 11, 2014 Paul Backers and I met with Barry and Sheryl Oberg with Vehicle Licensing Consultants (VLC) to discuss their taking over our commercial registration processing. Our Administrator who was handling our registrations at the time was getting ready to retire and we were looking to possibly outsource our licensing process. During this meeting we discussed the initial licensing of new vehicles, Permanent Fleet Registration (PFR) for our existing and fleet and future vehicles, as well as IRP registrations and IFTA licensing for our interstate vehicles. What we discovered during the meeting was that VLC was capable of handling all of those tasks and much, much more. We also found that we could get our vehicles added to PFR or IRP within a few days rather than having to wait a month or more, and there would be no more trips to the DMV office for us! That initial meeting was just the beginning of a great relationship between Coast Counties Peterbilt PacLease and VLC. In addition to our normal registration processes, over the past five years plus, VLC has helped us with lost license plates or stickers, transferring titles when vehicles are transferred between one PacLease franchise to another, alerting us to outstanding citations that could hold up renewing the registration and providing us with expert advice on various licensing issues. They are always quick to respond either by phone or e-mail to any questions or concerns we may have. In the last couple of years they have streamlined the renewal process even more by using modern technology to set up our monthly PFR renewals online. We simply check a box to either renew, delete, or file a partial year registration on each vehicle that is due that month. We know the fees in advance and our able to see a total within minutes. Our fees are then electronically transferred and the renewal process is complete. This year they have added the same capability to the IRP Renewal process. VLC has provided great customer service to Coast Counties Peterbilt PacLease. Their people are all friendly and ready to help in any way they can, and if they don’t know the answer they usually get one within a day or so if not sooner. They have saved us a lot time and energy that we have been able to put into other areas of our business over the years. We would be lost without them and will continue this great relationship with them as our vehicle licensing partner.”